Appointments

Don’t wait on the phone, submit an electronic consultation right now*

Instead of calling the practice to ask for an appointment, you can submit your request as an electronic consultation. Your request will be appropriately triaged the same way a phone call would be and you will be contacted once that has been done.

Note that option is not for urgent requests, but it can also be used for admin and clinical requests, medication reviews and general queries.

*Please note that we are currently only accepting eConsultations submitted between 6:30 and 10:30 on working days.

How our appointments work

All consultations are by appointment and can be booked in person at the surgery, over the telephone, or online.

You can ask for a face to face appointment or a telephone appointment with our doctors. You can also contact us on line by submitting an electronic consultation between the hours of 06:30 to 10.30 – Monday to Friday.

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Appointment reasons

When making your appointment you may find that the receptionist will ask you for a brief reason for your appointment. This is so that your appointment is booked appropriately. Some conditions or problems need longer than others and some conditions or problems are dealt with by specific clinicians. You can give ‘personal’ as your appointment reason but please bear in mind that we ask for a reason to help you get the best care from your clinician. All staff including receptionists are bound by a duty of confidentiality towards all of our patients. 

Remember you must request for British Signing language or Interpreters service as well when booking an appointment if needed during your consultation with the doctor or nurse.

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Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. Please phone us on 020 7359 0445 or email [email protected] to cancel.

Please do not leave any other messages. Cancellations only.

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Text Messaging Reminders

Islington Central Medical Centre uses a text messaging service to remind patients about appointments etc. Please let us know of any changes or updates to your mobile telephone number so we can continue to provide this service.

If you do not wish to receive this service, please contact the surgery so we can update your records accordingly.

 If you need help when we are closed

If you require urgent medical assistance that cannot wait until we re-open, then please phone 111.

111 is a free-to-call single non-emergency number medical helpline which can be accessed 24 hours a day, 7 days a week. The NHS 111 number is free to call from landlines and mobiles within the UK.

If your call is a life threatening medical emergency that may require an ambulance please dial 999. 

Evening & Weekend Appointments

We offer access to GP and Nurse appointments in the evenings and at weekends. This service runs:

Monday-Friday 6.30pm to 8.00pm

Saturday & Sunday 8.00am to 8.00pm.

To access this service please phone the surgery number (020 7923 1999) any time between 8.00am and 8.00pm – 7 days a week – to ask for an appointment with them.